From search and item descriptions to personal shopping assistants that understand consumers’ individual needs and preferences, generative AI is set to revolutionize the nearly $6 trillion global ecommerce sector, according to our forecast.

Generative AI-powered chatbots, for example, show promise for product discovery. Some 60% of consumers ages 18 to 24 prefer to interact with a chatbot rather than a person when looking for a new product, according to a LivePerson survey.

Watch this Tech-Talk Webinar, presented by Shoplazza. Our guest shared how the latest advancements in language processing technology will change how consumers shop online.

You will learn what GPT-4 brings to the table, including how generative AI’s:

  • Consumer-facing capabilities can enhance the customer experience
  • Data analysis can help increase repurchase rates, retention, and more
  • Plus! Find out how early adopters can differentiate themselves and stay ahead of the competition


Alyson Zhang

COO, Shoplazza

Marissa Coslov

Vice President, Insider Intelligence

*Speakers subject to change

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