From search and item descriptions to personal shopping assistants that understand consumers’ individual needs and preferences, generative AI is set to revolutionize the nearly $6 trillion global ecommerce sector, according to our forecast.
Generative AI-powered chatbots, for example, show promise for product discovery. Some 60% of consumers ages 18 to 24 prefer to interact with a chatbot rather than a person when looking for a new product, according to a LivePerson survey.
Watch this Tech-Talk Webinar, presented by Shoplazza. Our guest shared how the latest advancements in language processing technology will change how consumers shop online.
You will learn what GPT-4 brings to the table, including how generative AI’s:
- Consumer-facing capabilities can enhance the customer experience
- Data analysis can help increase repurchase rates, retention, and more
- Plus! Find out how early adopters can differentiate themselves and stay ahead of the competition