Learn What Consumers Expect in 2023 and How to Deliver the Ultimate Experience

Companies that treat customers like individuals build brand loyalty. But if you aren’t personalizing your messages, you run the risk of harming customer relationships.

Nearly half (49%) of consumers say they get frustrated when brands send pointless content offers that aren’t actually personalized, according to Marigold’s “2023 Consumer Trends Index.”

Watch this Tech-Talk Webinar, presented by Marigold, formerly known as CM Group. Our guest explored the factors that influence loyalty and drive purchase decisions based on survey responses from over 10,000 consumers worldwide. You’ll learn how:

  • Acquisition, engagement, retention, and loyalty can work together in relationship marketing
  • To meet customers effectively in real time, no matter which channel they prefer
  • Plus! An exclusive breakdown of consumer attitude stats on pricing, email, display ads, and more


Tim Glomb

Global Vice President, Content, Marigold

Nancy Taffera-Santos

Senior Vice President, Media Solutions and Strategy, eMarketer

*Speakers subject to change

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