Adobe and Publicis Retail Experts Debate This Year’s Report

Eighty-six percent of retailers have experienced new or changing customer journeys over the past 18 months, according to Adobe’s 2022 Digital Trends Report.

During this Tech-Talk Webinar, Adobe’s Michael Klein, global director, industry strategy and marketing for retail, travel, and consumer goods, was joined by Jason Goldberg, chief commerce strategy officer at Publicis Groupe, for a lively conversation. Don’t miss their discussion on everything from mobile to the metaverse as they unveiled key insights from Adobe’s 2022 Digital Trends Report, such as personalizing in-store experiences based on online behaviors.

Watch this webinar to learn:

The No. 1 priority to meet consumers' omnichannel expectations

Where retail brands are investing in the mobile experience and why

What the top technology and operational priorities are for retail leaders in 2022


Michael Klein Michael Klein is global director, industry strategy and marketing for retail, travel, and consumer goods at Adobe. Michael is responsible for Adobe’s point of view and messaging in the commerce verticals, working with the company’s global commerce clients to help them develop best-in-class digital marketing strategies. For over 25 years, Michael has served as a senior merchant and marketer for brands like Williams-Sonoma, Harry and David, Discovery Channel Stores, eLuxury, and
Jason “Retailgeek” Goldberg Jason “Retailgeek” Goldberg is the chief commerce strategy officer at Publicis Groupe, and host of iTunes’ top-rated ecommerce podcast, the “Jason & Scot Show.” With a focus on ecommerce and digital marketing for omnichannel retailers, Jason has worked with over 100 clients on the Internet Top 500 and has been responsible for billions of dollars in online revenues. Under his Twitter handle @retailgeek, he is one of the most followed ecommerce subject matter experts on the web.


Nancy Taffera-Santos is senior vice president of media solutions and strategy at eMarketer. Nancy has been at eMarketer for over 13 years and oversees the media business, developing programs for leading advertisers. Nancy’s background includes 30 years of sales, marketing, and promotions experience in media, web analytics, and test and measurement hardware. In her downtime, Nancy stays active serving on alumni, nonprofit and trade association boards.

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