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Three key imperatives that will drive the future of personalization |
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Why relationship marketing is the answer to loyalty and retention |
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Successful use cases and examples of omnichannel personalization |
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Mila D’Antonio is a principal analyst at Omdia. As part of the customer engagement team, Mila covers technology that enables connected customer experiences across the enterprise, with a specific interest in customer engagement platforms, customer data platforms, customer journey orchestration, and intelligent automation. |
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Patrick Tripp is senior vice president, product marketing at Cheetah Digital. Patrick has over 20 years of experience in the technology, consulting, and marketing industries, and is currently focused on the go-to-market strategy and team for the Cheetah Digital Customer Engagement Suite. He is a certified product manager and holds an MBA in marketing from Boston University. |
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Marissa Coslov is vice president of business development at eMarketer. She is an experienced sales and account executive, with a proven track record of selling on an enterprise level while educating and building value among the world’s largest and most recognizable brands, agencies and ad-tech companies. |
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