The Era of Uncertainty

Supply chain slowdowns, inflation, Big Tech turmoil, and war in Ukraine have upended the previously optimistic picture for businesses and consumers alike. For example, 41.1% of consumers switched to a private label brand, because a national brand was not available, according to a March 2022 survey conducted by Bizrate Insights. Amazon, Meta, Alphabet, Netflix, and others have stumbled in their business results, and trends look concerning.

In this webinar, Insider Intelligence analysts address key questions about the rapidly shifting landscape for social media, retail and ecommerce, and financial services.

Webinar topics include:

  • The current challenges digital businesses face and which changes they can expect to be here for the short and long term
  • How consumer behaviors and spending patterns are changing
  • Recommendations to help business leaders navigate the changes in the digital landscape


Debra Aho Williamson,
Principal Analyst, Social Media

Debra Aho Williamson leads Insider Intelligence’s coverage of social media marketing, advertising, and usage. She regularly appears on network television and in major media publications for her expertise on Facebook, Instagram, Snapchat, TikTok, and Twitter. Debra was one of the first analysts to pinpoint the social media trend and has written extensively—and exclusively—on the topic for more than 15 years.

Blake Droesch,
Senior Analyst, Retail & Ecommerce

Blake Droesch is a Senior Analyst covering retail and ecommerce at Insider Intelligence. His coverage areas include digital grocery, fulfillment and delivery, shoppable media, and retail/ecommerce sales forecasts.

Tiffani Montez,
Principal Analyst, Banking

Tiffani Montez is Principal Analyst leading the Banking vertical at Insider Intelligence. She oversees the content across Banking, which provides actionable insights on advancements in how value is stored, managed, transferred, and spent, for an audience of top banks.


Suzy Davidkhanian,
Principal Analyst, Retail & Ecommerce

Suzy Davidkhanian, Principal Analyst at Insider Intelligence, leads the retail and ecommerce practice. Suzy has over 15 years experience in retail from store level to buying and planning, and marketing, where most recently she led the consumer insights and market trends team at Macy’s. Suzy earned her MBA at University of Chicago Booth School of Business, and prior to that was an in-house public relations executive for 5 years.

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