Webinar: Payments Trends to Watch for 2023

Payments incumbents must brace for a turbulent 2023 as they meet credit card regulators, new payment methods, and Gen Z head-on.

Regulatory scrutiny and product innovation will broaden consumer payment choice, intensifying competition among providers. To preserve their standing among consumers and merchants, incumbents must face down threats to core revenue drivers and monetize new ones.

This webinar covers:

  • Credit card regulators scrutinizing consumer fees, consumer interest, and merchant swipe fees
  • Account-to-Account payments becoming a viable consumer payment option
  • Winning Gen Z as the new customer and payment providers reshaping the customer journey to match their preferences


David Morris
Principal Analyst, Financial Services, Payments & Commerce

David Morris is Principal Analyst leading the Payments and Commerce vertical at Insider Intelligence. He oversees content across the payments ecosystem, leading a team that provides actionable insights to top decision-makers navigating digital transformation.

Rob Rubin
General Manager, Financial Services

Rob Rubin is the General Manager of Financial Services at Insider Intelligence. Rob is responsible for the overall strategy and direction of our financial services practice. In Rob’s career, he launched several research services at Forrester Research, founded and sold a fintech business focused on bank customer acquisition and was a partner at Novantas where he advised banks on a range of product and marketing-related topics.

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